Diagnose and Solve
Contact Support – Chat Live
In this support hub, you’ll find quick access to live assistance for common computer and printer issues.
Click the tabs to switch between Computer and Printer topics, Then start a live chat with a support agent.
Printer Setup Issues
Printer Offline
Wireless Printer Issues
Scanner Issues
Color or Black Ink Not Printing
Cartridge Issues
Print job stuck in queue
Paper jam issues
Instant Ink issues
Carriage is jammed
Windows Operating System Issues
Battery & Adapter Issues
Computer Is Slow
Wireless, wired, Bluetooth networking issues
Keyboard, mouse, touchpad, and clickpad issues
Perform an System Recovery
Display and touchscreen issues
Sound Issue
Computer locks up or freezes
Computer doesn’t turn on or boot up
Low disk space or memory issues
Smart Printer Setup Plans
Smart Printer Setup
1-Year Subscription
Plan for 1-Device
$12.99 / Month
Total: $155.88
Personalized price offer*
Contact Us
Smart Printer Setup
2-Year Subscription
Plan for 2-Device
$12.99 / Month
Total: $623.52
Personalized price offer*
Contact Us
Smart Printer Setup
5-Year Subscription
Plan for 5-Device
$12.99 / Month
Total: $779.40
Personalized price offer*
Contact Us